Operational Managers


Samantha Beck

Samantha Beck works as the system operational lead role to develop breast services across the Black Country Provider Collaborative. She is also the Interim Deputy Group Director of operations for the women and child health group and the Directorate General Manager for Gynae, Gynae Oncology and Breast and Sandwell and West Birmingham.

Samantha has over 15 years’ experience within the NHS and is a nurse by background.

ENT (Head and Neck)

Mandeep Channa

Mandeep Chana is the group manager for Head & Neck with sub specialities including ENT, Oral & Maxillofacial, Orthodontics, Audiology, Special Care Dentistry in Community & Maxillofacial Prosthetics Department at The Royal Wolverhampton NHS Trust. She took up the additional role as the ENT Operational Lead for the BCPC in March 2022.

Mandeep has over 19 years of NHS experience, starting her career as a Medical Secretary in 2003.


Charlotte Hathaway

Charlotte Hathaway is the System Operational Lead for Orthopaedics and Group Manager at The Royal Wolverhampton NHS Trust. Charlotte has worked in healthcare for 13 years which has included time at a global management consultancy. She started her NHS career on the NHS Graduate Management Training Scheme and has a passion of operational management.